WaiReply, our AI receptionist
WaiReply is the AI product we built and run. It is the quickest way to see what we mean by AI that does a job.
Answers in seconds, day or night
Customers get a reply straight away, in English or Thai, including at 11pm on a Sunday when nobody is at the desk.
Where your customers already message you
LINE, WhatsApp and Telegram, plus a chat on your website if you want one. One set of answers covers every channel.
Only says what you have told it
It answers from your hours, prices, directions and FAQs. When a question falls outside that, it takes the customer's contact and passes the question to you instead of guessing.
Bookings and enquiries land with you
It collects the details you need, such as date, time, party size or what the customer is after, and sends the request to the owner to confirm.
A person can take over any time
You can read every conversation and jump into any chat. If a customer asks for a human, it steps back and tells you.
AI that earns its keep
Most "AI" pitches are demos that never touch real work. We build the opposite: systems that answer customers, capture leads, and remove repetitive tasks, measured by whether they save time or make money, not by how clever they look.
Everything is built and run in house. As well as WaiReply we run Budtendr, an AI shop assistant on the same engine that answers product questions and takes orders on WhatsApp, LINE and Telegram. Running both means we know what it takes to keep AI accurate in front of real customers, not just in a prototype.
Pick a starting point below. If WaiReply fits, we can set it up for you. If you need something built around your own systems, custom AI builds usually cost £2,950-£7,500, with hosting and support from £195 a month. Every build is scoped and quoted first, because the right one depends on what you are trying to automate.
AI for UK businesses
AI systems, chatbots and automation for the UK:
AI for businesses in Thailand
AI systems and automation, English-speaking and bilingual where needed:
Have something to automate?
Tell us the task or the conversation you want handled, or ask about putting WaiReply on your business. We reply with an honest view of whether AI is the right tool, and a scoped proposal if it is.