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WordPress care plans: hosting, updates, security and backups

A website is not a thing you finish. On WordPress, core, theme and plugin updates ship constantly, and the unmaintained site is the one that gets hacked. A care plan makes keeping on top of that our job rather than yours. The same plans cover the custom sites we build and host: hosting, backups, security and updates, with changes by the hour.

Start free. Onboard properly when you are ready.

Send an online brief and we build you a free custom micro-site, not a template, to get you online fast. When you want the real thing, the Launch site is £2,950 all-in, with 3 revision rounds included and further changes billed at £90/hr after revisions.

Ongoing hosting and care is a separate monthly plan starting at £149, covering hosting, updates, security and backups. Changes are quoted or billed by the hour. Larger builds, shops and custom functionality are scoped and quoted separately. See how pricing works.

Launch sitecustom build, not WordPress£2,950
Ongoing careStandard plan, monthly£149
Start with a free brief

What the monthly fee covers

Hosting on our own servers

We run our own cPanel hosting, SSL included. No separate hosting bill, and nobody else to chase when something is slow.

WordPress, theme and plugin updates

Applied and checked. On a custom site we host, the same goes for the framework and packages it runs on. If an update breaks something, putting it right is our problem rather than the thing you discover on a Monday morning.

Backups

Taken regularly and kept off the site, so a bad update or a bad actor means a restore rather than a rebuild.

Security

SSL, sensible file permissions, login hardening, and keeping the software current, which is what actually prevents most WordPress compromises.

Changes billed by the hour

New opening hours, a price change, a swapped photo, a new person on the team page. Email it over and we quote it or bill it by the hour. The plan covers maintenance, not unlimited changes.

A person, not a ticket queue

You email info@wp-helpdesk.co.uk and one of the people who built your site replies.

How changes are handled

Text edits, image swaps, adding or removing a page, updating prices and contact details, adding a service to an existing services page. Send them over and we quote them or bill them by the hour, agreed before we start. The monthly care plan covers hosting and maintenance, not unlimited studio changes.

A new feature, a shop, a booking system or a redesign is a scoped project. We tell you which one it is, and what it costs, before doing the work, not after.

Common questions

What is a WordPress care plan?

A fixed monthly fee that covers hosting the site, keeping WordPress and its plugins updated, taking backups, and handling security. Content changes are quoted or billed by the hour. It is maintenance, not unlimited changes and not a redesign.

Do I need one if my site never changes?

The site not changing is not the risk. WordPress, your theme and your plugins all keep changing, and an out of date install is the usual way a small business site ends up defaced or sending spam.

Do you take on sites you did not build?

Yes, after a look at the current site. If it runs on an abandoned theme or a stack we cannot safely update, we will say a rebuild comes first rather than take a monthly fee for something we cannot maintain.

Is hosting really included?

Yes. We run our own cPanel servers, and the monthly fee covers hosting and SSL. There is no separate hosting invoice.

Do care plans cover sites that are not WordPress?

Yes, for the custom sites we build and host. Hosting, backups, security and keeping the code current are the same job on any stack, so the plans work the same way. If you have a custom site somebody else built, send us the address and the code and we will tell you whether we can take it on.

What happens if I want to leave?

You own the domain, the content and the site. A WordPress site is a standard install on standard hosting and can be moved to another host. A custom site comes with its source code, so another developer can take it on.

Put your site on a care plan

Send us the address of the site. We will look at what state it is in and confirm whether we can take it on as it stands.